This policy sets out:
What information we collect and why we collect it;
How we use that information;
Choices you have regarding the use of your personal information.
A. What we collect
We may collect personal information about you in various ways, such as when you provide it on our Website, apps, or social media channels; at our events; through surveys, or via email, text messages, live chat, or phone. The types of personal information we collect may include:
Contact information (such as your name, email and postal addresses, telephone number, and country of residence) that you provide by completing forms on the Website or on paper;
Payment information (such as your card number, expiration date, authorization number or security code, delivery address, and billing address);
Customer service information (such as customer service inquiries and comments);
Photographs, comments, and any other content provided by you;
Demographics and contact preferences;
Details of any transactions you make;
Information that you submit through the Website;
Data mining and financial profiling;
Information we may obtain from third-party service providers.
When you sign up for my newsletter or marketing materials, we collect your email address and name.
As is true of most websites, but subject to your browser settings, we automatically gather information about your computer such as your IP address, browser type, referring/exit pages, and operating system.
We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them
B. How we use your personal information
We may use the information set out above to:
Create and manage your account with us;
Verify your identity and protect against, identify, and prevent fraud and other unlawful activity, claims, and other liabilities;
Assist us in responding to your inquiries;
Provide A.JESCHEL products and services to you;
Process your payments;
Communicate with you about, and administer your participation in, special events, programs, offers, surveys, and market research;
Operate, evaluate, and improve business, including developing new products and services;
Comply with and enforce applicable legal requirements, relevant industry standards, contractual obligations, and our policies;
Other purposes in respect of which you will be notified at the time of collection.
When you contact A.JESCHEL, we may keep a record of your communication to assist us and you in ensuring that you get the best from our services.
D. How we communicate with you
Communications between you and A.JESCHEL may be conducted via live chat, email, mail, phone, text message, or by other online or electronic means. Any instructions that you give to us in any such manner will have the same legal effect as if you gave them to us in the original written form. You agree that all telephone calls and electronic communications may be recorded and kept by us as a record of your instructions. You also agree that we may contact you electronically in response to a request, inquiry, or complaint, as otherwise solicited by you, or as permitted or required by law.
We may also communicate with you from time to time electronically about news, promotions, special offers, and other information from A.JESCHEL If you wish to unsubscribe to marketing emails from A.JESCHEL please contact A.JESCHEL. We will strive to honor your request as soon as possible, and in any event within the next 10 business days of receipt. Please note, however, that this request will apply only to marketing emails and not to certain account-based information emails which will continue to be sent to account holders. We are not responsible for any additional information you provide directly to these partners, and we encourage you to become familiar with their privacy and security practices and policies before disclosing information to them.